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Shipping Policies

GENERAL DISCLAIMER

Unless otherwise specified, product prices already reflect discounts. All offers are limited to stock on-hand; no rain checks are available. Not valid on prior purchases, taxes or shipping, and processing charges. The consumer must pay applicable sales tax. Offer may not be combined with any other sale, promotion, quantity discount, code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Purchases are final and no returns are accepted. Deeper Walk International has the right to end or modify any promotion at any time. Other restrictions may apply.

SHIPPING

All Shipments will be sent via U.S. Postal Service. All orders will be shipped as timely as possible, Monday through Friday. You will receive an email notification when your order is shipped.

FOREIGN ORDERS (including Canadian orders)

Deeper Walk International does not control the shipping charges for foreign carriers and we cannot adjust the shipping prices on these orders. The USPS requires all foreign orders to be shipped with Priority Shipping and after the package is handed off to the foreign carrier, there is no tracking available and no recourse if the package is lost or damaged outside the U.S. Deeper Walk International cannot be held responsible for delivery failures or damages that happen while the package is with foreign carriers.

CLOSURES

Distribution will be closed on all postal holidays (MLK Jr. Day, President's Day, Good Friday, Memorial Day, July 4th, Labor Day, Columbus Day, Veteran's Day, Thanksgiving, Christmas and New Year's Day). Notification of any other designated closures will appear on the storefront; watch for year-end shipping information. 

RETURNS

If your merchandise arrives damaged or defective, please contact us within one week of receipt and we will be happy to assist you. You may be asked to provide a description and images of the damaged resource. Most often, damaged merchandise is replaced at no cost to the customer.

Defective discs and DVDs will be replaced free of charge within 60-days of purchase, however, international customers will need to pay additional postage.